Outsourced BDC Services by CloudOne

We Are an Automotive Focused, Data and Technology Driven Contact Center

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Innovative Contact Center Delivering Automotive Excellence

Why Choose CloudOne?

Full Omni-Channel Approach for BDC Services Staffed 24/7/365

Our 24/7/365 contact center is staffed with expert voice and digital customer service representatives, management teams, quality assurance training, and development. We are fully equipped to scale at the highest level of quality.

Corporate team of 50+ dedicated to our client's success through Implementation, Software Development, and Design

Founded in 2010, CloudOne has a proven track record of success in the automotive industry.

Our Clients

Through both white label partnerships and direct relationships, we serve over 1000 dealerships.

Some of our partners include:

Automotive Direct Mail Companies
Data Mining Companies
Automotive Lead Generators
Vehicle Acquisition Tools
Chat Providers

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Technology

Expertly designed scripts and scripting technology to ensure a consistent and appropriate customer experience every single time.
State of the art business intelligence and analytics platform through Looker.
Full API wrapper to easily integrate with us for seamless data exchange.
Dedicated, highly-trained staff with extensive automotive industry experience.